These Terms and Conditions ("Terms") govern your use of Silver Bishop Inc.'s website and services. By accessing our website or purchasing our products, you agree to comply with these Terms. These Terms are governed by the laws of the State of Illinois.
1. General Use
This website and its content are owned by Silver Bishop Inc. and are protected by copyright and intellectual property laws. Unauthorized use of our material is prohibited.
2. Orders and Payment
- All jewelry is handcrafted and made to order. Full payment is required at the time of purchase.
- We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspicion of fraud.
3. Shipping
- Domestic Shipping (USA): Complimentary via USPS.
- International Shipping: Available at a flat rate via USPS International Priority. International duties and taxes are the customer's responsibility.
- All packages require a signature upon delivery.
4. Returns and Refunds
- Returns are accepted only for defective items.
- Notify us within 15 days of receiving the item by emailing jewelry@silverbishopinc.com
- Items must be returned in original condition and packaging.
- Refunds are processed within 48 hours of receipt, excluding shipping fees. Credit card companies may take 4-7 business days to reflect the credit.
5. Warranty
We offer a lifetime warranty covering manufacturing defects. We will repair or replace items found to have such defects. This warranty excludes:
- Damage due to misuse or accidents
- Normal wear and tear
- Natural gemstone inclusions or variations in craftsmanship
6. Limitation of Liability
To the fullest extent permitted by law, Silver Bishop Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products.
7. Dispute Resolution
Any disputes shall be resolved in the state or federal courts located in Illinois. You consent to the jurisdiction and venue of these courts.